At Renosiv, we ensure that your payment process is secure and straightforward. Below are the key points of our payment and billing policy:
Accepted Payment Methods
We currently accept payments exclusively through PayPal. You can securely use your debit or credit card within PayPal’s payment gateway, even if you do not have a PayPal account.
Billing and Shipping Information
For your protection, we require that your billing and shipping information match the details registered with your PayPal account. This helps provide an extra layer of security and ensures smooth processing of your order.
Payment Security
All payments are processed through PayPal, a highly secure and trusted payment gateway. PayPal ensures that your financial information is protected, and all transactions are 100% secure.
Payment Process
Payments are completed at checkout. Once your payment is confirmed, your order will be processed and shipped accordingly.
Refunds
If you are eligible for a refund, it will be credited back to the same PayPal account used during the purchase. Refund processing times are subject to PayPal’s policies.
Failed Payments
In the event of a failed payment, PayPal will automatically attempt to refund the amount to your original payment source (e.g., debit/credit card, PayPal account) in accordance with their policies.
Taxes
All product prices include any applicable taxes. You will not be charged any additional taxes at checkout.
Currency
Our store operates in USD. If you are using a non-USD card, PayPal will automatically convert your payment to USD. Please note that currency conversion fees may apply, and these fees are charged by PayPal, not by Renosiv.
Contact Information
If you have any questions or concerns about your order, please feel free to contact us:
- Email: [email protected]
- Phone: +1 520-224-9833
- Address: 31 Meadow Ridge Loop, Maumelle, AR, 72113, United States
- Opening Hours: Mon – Fri (8am – 5pm EST)
You can also visit us at: renosiv.com