Frequently Asked Questions
What payment method do you accept?
We accept the following payment methods:
- Maestro
- Discover
- Mastercard
- PayPal
- Visa
- American Express
How long does delivery take?
Order processing typically takes 1-2 working days (Monday – Friday). After processing, your order will be shipped and should arrive within 5-7 working days (Monday – Friday), depending on the shipping method and destination.
Can I return my order?
Yes, returns can be made up to 30 days after receiving your order, as long as they’re in their original packaging. For more information, check our Return & Refund Policy
Can I exchange an item for a different one?
Yes! If you wish to exchange an item for a different one, please contact us at [email protected] with the details of the exchange. We will guide you through the process.
How do I contact you?
Here is our contact details:
What are the shipping costs?
Renosiv offers free shipping within country. For information about delivery times please check our Shipping Policy.
If you have any questions or concerns, we’ll be more than happy to assist! Just let us know using some of the contact info below.
Customer Services Hours:
Monday to Friday: 8AM – 5PM EST
Email: [email protected]
Phone: +19176282013
Contact Form: Click here
Renosiv is operated by E-Com Grove LLC, a company registered in the United States.