At Renosiv, we strive to deliver your orders quickly and reliably. Below are the details of our shipping policy.
Shipping Locations
We currently offer shipping within the United States only. Unfortunately, we do not provide international shipping at this time.
Shipping Carriers
We partner with USPS, FedEx, and UPS to ship your orders. The carrier is chosen based on the delivery speed and your location to ensure timely delivery.
Shipping Costs
We are pleased to offer free standard shipping on all products. No shipping fees will be charged at checkout.
Processing Time
Orders are processed within 1 to 2 business days (Monday to Friday, excluding holidays). Once your order has been processed, you will receive an email with your tracking information.
Delivery Time
Our standard shipping typically takes 3 to 6 working days, excluding weekends and holidays. Please note that delivery times may vary depending on your location and local circumstances.
Order Tracking
All customers will receive a tracking ID via email once their order has shipped. You can also track your order using our Order Tracking page on our website.
Shipping Restrictions
We do not have specific shipping restrictions to any U.S. states or territories. However, please note that unforeseen circumstances (e.g., weather events, local disruptions) may cause delays in delivery times.
Lost Shipments
In the rare event that your package is lost in transit, don’t worry! We will provide a 100% claim and reship the product immediately.
Undeliverable Packages
If a package is undeliverable, we will make up to three delivery attempts. Please ensure that your shipping address is correct at the time of ordering. If you need to modify your address, contact us within 6 hours of placing your order to make changes.
Delayed Deliveries
While we do our best to deliver within the specified timeframes, deliveries may experience delays during holidays, weekends, or due to other unforeseen factors. We appreciate your understanding and will make every effort to minimize delays.
Contact Information
If you have any questions or concerns about your order, please feel free to contact us:
- Email: [email protected]
- Phone: +1 520-224-9833
- Address: 31 Meadow Ridge Loop, Maumelle, AR, 72113, United States
- Opening Hours: Mon – Fri (8am – 5pm EST)